@font-face{font-display:swap;font-family:Support ShuHei;font-weight:700;src:url(../fonts/home/AlimamaShuHeiTi-Bold.woff2) format("woff2")}@font-face{font-display:swap;font-family:Support PuHui;font-weight:700;src:url(../fonts/home/AlibabaPuHuiTi-2-85-Bold.woff2) format("woff2")}.support-page[data-v-8d6d97d6]{background:#000;color:#fff;font-family:Inter,system-ui,sans-serif;isolation:isolate;overflow:hidden;position:relative}.support-page[data-v-8d6d97d6] :is(h1,h2,h3,p){margin:0}.support-page a[data-v-8d6d97d6]{color:inherit;text-decoration:none}.support-page[data-v-8d6d97d6] :is(a,button,summary):focus-visible{outline:2px solid #ff6200;outline-offset:4px}.support-page[data-v-8d6d97d6] :is(details,section[id]){scroll-margin-top:10rem}.support-backdrop[data-v-8d6d97d6]{height:56.25rem;inset:0 0 auto;pointer-events:none;position:absolute;z-index:-1}.support-backdrop img[data-v-8d6d97d6]{height:100%;inset:0;-o-object-fit:cover;object-fit:cover;position:absolute;width:100%}.support-backdrop .support-backdrop__fade[data-v-8d6d97d6]{height:25rem;top:auto}.support-hero[data-v-8d6d97d6]{min-height:58.75rem;padding-bottom:5rem;padding-top:15rem}.support-hero__copy[data-v-8d6d97d6]{margin-inline:auto;text-align:center;width:min(54.625rem,calc(100% - 3rem))}.eyebrow[data-v-8d6d97d6]{color:#ff482a;font-size:1rem;font-weight:600;letter-spacing:3px;line-height:1.5}.support-hero h1[data-v-8d6d97d6]{font-family:Support ShuHei,Inter,sans-serif;font-size:3.75rem;line-height:1.3333;margin-top:.625rem}.support-page:not(:lang(en)) h1[data-v-8d6d97d6]{font-family:Support PuHui,Inter,sans-serif}.support-hero .lede[data-v-8d6d97d6]{align-items:center;color:#fff6;display:flex;font-size:1.25rem;font-weight:500;line-height:1.5;margin-top:.625rem;min-height:6.5rem}.recommended[data-v-8d6d97d6]{background:#0f0f1899;border:.109375rem solid hsla(0,0%,100%,.08);border-radius:.625rem;margin:1.3125rem auto 0;padding:1.875rem 1.25rem;text-align:center;width:min(64rem,calc(100% - var(--page-gutter)*2))}.recommended h2[data-v-8d6d97d6]{font-size:1.125rem;font-weight:700;line-height:1.2222}.recommended p[data-v-8d6d97d6]{color:#c8d2e0;font-size:.8125rem;line-height:1.5;margin-top:.9375rem}.recommended__links[data-v-8d6d97d6]{display:grid;gap:.75rem;grid-template-columns:repeat(3,minmax(0,1fr));margin-top:1.25rem}.recommended__links a[data-v-8d6d97d6]{background:#0f0f18;border:1px solid hsla(0,0%,100%,.08);border-radius:.375rem;display:flex;flex-direction:column;gap:.5rem;padding:.75rem;text-align:left}.recommended__links strong[data-v-8d6d97d6]{font-size:.9375rem;line-height:1.2}.recommended__links span[data-v-8d6d97d6]{color:#ff8f33;font-size:.875rem;line-height:1.35;overflow-wrap:anywhere}.support-content[data-v-8d6d97d6]{margin-inline:auto;width:min(90rem,calc(100% - var(--page-gutter)*2))}.support-section+.support-section[data-v-8d6d97d6]{margin-top:3.75rem}.support-section h2[data-v-8d6d97d6]{font-size:1.875rem;letter-spacing:-.06575rem;line-height:1;margin-bottom:1.25rem}.grid[data-v-8d6d97d6]{display:grid;gap:1.125rem}.grid--four[data-v-8d6d97d6]{grid-template-columns:repeat(4,minmax(0,1fr))}.grid--two[data-v-8d6d97d6]{gap:2rem 1.25rem;grid-template-columns:repeat(2,minmax(0,1fr))}.panel[data-v-8d6d97d6]{background:#0f0f18;border:.09rem solid hsla(0,0%,100%,.08);border-radius:.625rem;color:#fff;min-width:0}.info-card[data-v-8d6d97d6]{align-items:center;display:flex;flex-direction:column;gap:.625rem;min-height:20.75rem;padding:2.5rem 1.25rem;text-align:center}.info-card[data-v-8d6d97d6] :is(h3,strong){font-size:1.25rem;font-weight:900;line-height:1.2}.info-card__body[data-v-8d6d97d6]{align-items:center;color:#9fb0c6;display:flex;flex:1;font-size:1.25rem;line-height:1.2;min-height:7.375rem}.topic-card[data-v-8d6d97d6]{cursor:pointer;font-family:inherit}.topic-card[data-v-8d6d97d6]:hover{border-color:#ff620080}.illustration[data-v-8d6d97d6]{display:block;flex-shrink:0;height:5.625rem;overflow:hidden;position:relative;width:6.5625rem}.illustration img[data-v-8d6d97d6]{height:188.09%;left:-17.96%;max-width:none;position:absolute;top:-2.87%;width:241.83%}.illustration--2 img[data-v-8d6d97d6]{left:-134.84%;top:-.12%}.illustration--3 img[data-v-8d6d97d6]{height:216.86%;left:-27.59%;top:-105.08%;width:278.82%}.illustration--4 img[data-v-8d6d97d6]{height:204.79%;left:-158.63%;top:-98.29%;width:263.3%}.contact-card[data-v-8d6d97d6]{align-items:center;display:flex;gap:1.875rem;min-height:11.75rem;padding:1.75rem}.contact-card>div[data-v-8d6d97d6]{min-width:0}.contact-card h3[data-v-8d6d97d6]{font-family:Plus Jakarta Sans,Inter,sans-serif;font-size:1.5rem;font-weight:800;line-height:1.2}.contact-card p[data-v-8d6d97d6]{color:#adaaaa}.contact-card .contact-link[data-v-8d6d97d6],.contact-card p[data-v-8d6d97d6]{font-size:1.125rem;line-height:1.5556;margin-top:.625rem}.contact-card .contact-link[data-v-8d6d97d6]{color:#ff482a;display:inline-block;overflow-wrap:anywhere}.article-grid[data-v-8d6d97d6]{align-items:start}.help-article__header[data-v-8d6d97d6]{align-items:center;display:flex;gap:1.875rem;min-height:10.5rem;padding:1.75rem}.article-number[data-v-8d6d97d6]{background:linear-gradient(135deg,#22314d,#0b1220);border-radius:1.5rem;display:grid;flex-shrink:0;font-size:2.375rem;height:6.25rem;place-items:center;width:6.25rem}.help-article h3[data-v-8d6d97d6]{display:block;font-family:Plus Jakarta Sans,Inter,sans-serif;font-size:1.5rem;font-weight:800;line-height:1.2}.article-summary[data-v-8d6d97d6]{color:#adaaaa;display:block;font-size:1.125rem;line-height:1.5556;margin-top:.625rem}.app-strip[data-v-8d6d97d6]{display:grid;gap:1.25rem;grid-template-columns:repeat(2,minmax(0,1fr));padding-block:3.75rem 6.25rem}.app-banner[data-v-8d6d97d6]{align-items:center;background:linear-gradient(105deg,#623578,#0e031a);border-radius:.625rem;display:flex;font-size:1.375rem;font-weight:700;gap:1rem;justify-content:space-between;min-height:6.25rem;overflow:hidden;padding-right:1.5rem}.app-banner--tv[data-v-8d6d97d6]{background:linear-gradient(105deg,#305d78,#050813)}.app-banner__art[data-v-8d6d97d6]{flex-shrink:0;height:6.25rem;overflow:hidden;position:relative;width:10rem}.app-banner__art img[data-v-8d6d97d6]{height:6.25rem;left:0;max-width:none;position:absolute;top:0;width:44.375rem}.app-banner__action[data-v-8d6d97d6]{background:var(--brand-gradient);border-radius:3rem;font-size:1rem;padding:.75rem 1.125rem;text-align:center}@media(max-width:600px){.support-hero[data-v-8d6d97d6]{min-height:0;padding-bottom:5rem;padding-top:10rem}.support-hero h1[data-v-8d6d97d6]{font-size:3rem}.recommended__links[data-v-8d6d97d6]{grid-template-columns:1fr}.grid--four[data-v-8d6d97d6]{grid-template-columns:repeat(2,minmax(0,1fr))}.app-strip[data-v-8d6d97d6],.article-grid[data-v-8d6d97d6],.contact-grid[data-v-8d6d97d6]{grid-template-columns:1fr}.support-hero[data-v-8d6d97d6]{padding-bottom:3rem;padding-top:9rem}.support-hero h1[data-v-8d6d97d6]{font-size:2.5rem;line-height:1.2}.support-hero .lede[data-v-8d6d97d6]{font-size:1.0625rem}.recommended[data-v-8d6d97d6]{padding:1.5rem 1rem}.grid[data-v-8d6d97d6]{grid-template-columns:1fr}.support-section h2[data-v-8d6d97d6]{font-size:1.5rem;line-height:1.2}.support-section+.support-section[data-v-8d6d97d6]{margin-top:3rem}.info-card[data-v-8d6d97d6]{min-height:19rem}.info-card__body[data-v-8d6d97d6]{font-size:1.125rem;line-height:1.4}.contact-card[data-v-8d6d97d6]{align-items:start;gap:1rem;padding:1.25rem}.contact-card .illustration[data-v-8d6d97d6]{height:3.75rem;width:4.375rem}.contact-card h3[data-v-8d6d97d6],.help-article h3[data-v-8d6d97d6]{font-size:1.25rem}.article-summary[data-v-8d6d97d6],.contact-card .contact-link[data-v-8d6d97d6],.contact-card p[data-v-8d6d97d6]{font-size:1rem}.article-number[data-v-8d6d97d6]{border-radius:1rem;font-size:1.75rem;height:3.75rem;width:3.75rem}.help-article__header[data-v-8d6d97d6]{gap:1rem;min-height:9rem;padding:1.25rem}.app-banner[data-v-8d6d97d6]{flex-wrap:wrap;font-size:1.125rem;padding:1rem}.app-banner__art[data-v-8d6d97d6]{width:7rem}.app-strip[data-v-8d6d97d6]{padding-bottom:3rem}.support-hero[data-v-8d6d97d6]{padding-bottom:2rem;padding-top:6rem}.support-hero h1[data-v-8d6d97d6]{font-size:2.25rem}.support-hero .lede[data-v-8d6d97d6]{color:#b8c2d0;margin-top:1rem;min-height:0}.recommended[data-v-8d6d97d6]{margin-top:1.5rem;padding:1.25rem}.recommended p[data-v-8d6d97d6]{font-size:1rem}.support-section+.support-section[data-v-8d6d97d6]{margin-top:2rem}.grid[data-v-8d6d97d6]{gap:.875rem}.info-card[data-v-8d6d97d6]{align-content:start;align-items:start;display:grid;gap:.5rem 1rem;grid-template-columns:3.75rem minmax(0,1fr);min-height:0;padding:1.25rem;text-align:left}.info-card .illustration[data-v-8d6d97d6]{grid-row:1/3;height:3.2143rem;width:3.75rem}}@media(max-width:600px){.info-card[data-v-8d6d97d6] :is(h3,strong){font-size:1.25rem;grid-column:2;line-height:1.35}.info-card__body[data-v-8d6d97d6]{color:#b8c2d0;display:block;font-size:1.125rem;grid-column:2;line-height:1.5;min-height:0}.contact-card[data-v-8d6d97d6]{align-items:start;gap:1rem;min-height:0;padding:1.25rem}.contact-card .illustration[data-v-8d6d97d6]{height:3.2143rem;width:3.75rem}.article-summary[data-v-8d6d97d6],.contact-card p[data-v-8d6d97d6]{color:#b8c2d0}.help-article__header[data-v-8d6d97d6]{min-height:0}.app-strip[data-v-8d6d97d6]{padding-block:2rem}}